How do I contact you or get a quote?

If you are ready to start the process, just head over to the “Request a Quote” page to start the process. If you have general questions, you can call, email or fill out the contact form and we will respond promptly.

How do I make a deposit?

We accept all major credit/debit cards and checks. A 50% deposit is required to reserve items and dates. Once you’ve received a quote, you will pay your deposit using the instructions provided on your invoice.

What is your cancellation policy?

No refunds for cancellations made within 30 days from the event date.

Is there a minimum order?

There are no minimum orders for any of our collections. However, please note: the minimum delivery fee of $150 applies to all delivery orders, regardless of order quantity.

How does the rental process work?

Start by taking a look at our collections to get an idea of the items you may want. Once you are ready to start the process, request a quote. We will check availability, work with you to create a package and provide pricing for your order. A 50% deposit is required to reserve your order/date. Final balance is due 7 days before your event. We will work with your planner or venue to coordinate delivery, setup and breakdown.

Is there a delivery fee ?

We are happy to deliver your items to your venue. The delivery fee starts at $150 and includes delivery, setup/breakdown and pickup. Factors determining the delivery fee include: time of delivery/pickup, location, distance from parking site to setup site, and any obstructions (stairs, elevators, etc.)

Can I make revisions to my order?

We accept order revisions up to two weeks before the event date. Revisions made less than 14 days of the event date will result in a service charge of the cost of the additional items + 10%. Revisions that result in a decrease in items less than 14 days from the event will not be refunded. All revisions are subject to item availability.